Precision Infomatic Pvt Ltd

  • Designation : Technical Service Desk Executive
  • Experience : Fresher
  • Work Location : chennai,bangalore
Job Description:

  • Receive & record incidents / service requests from IT department & engineers via agreed modes of communication (E.g. phone, email, web etc.)
  •  Providing basic hardware, software & network support to end users
  • Providing hardware, software & network support to end users via phone & remote desktop sessions
  • Classify & prioritize the incidents / service requests / change requests as per the defined categories, urgency & impact
  • Monitor, track & update the progress status of all incidents service requests
  • Complete closing of calls within norms (or) SLA
    • Qualification :

      Any Graduate

      Key Skills:
      Last Date:

      22 October 2015

      Note:

      This is a direct walk in drive. Hence, the concern centre is requested to send the details of the students those who are going to attend the interview.

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