SCIO Health Analytics

  • Designation : Global Desk support / L1 Support
  • Experience : Fresher
  • Work Location : Chennai
Job Description:

  • Scrutinizing the reports of issue that are received by them.
  •   Should have professional approach towards problems and responding to them in a timely manner.
  •   Should have basic and advanced level skills on computer and understand the technical process.
  •   Responding to the issues of servicing with effective skills.
  • Should know how to tackle the issues of technical support.
  •    Answering phone calls, writing replies to emails and excelling in customer service.
  •     Providing technical solutions to different problems of clients by taking help of different tools.
  •    Ensure that the call comments are properly arranged and suitable information is provided to clients.
  •     The standard of each call should be properly maintained in a comprehensive manner taking into view each aspect of attending the customer, listening to their problems and offer appropriate solutions to them.
  •   Should have the ability to work in a team and interact with the client

Qualification :

Any Graduate

Key Skills:
Last Date:

26 December 2016

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