Future-Focus Infotech Pvt Ltd hiring for MNC under their Payroll

  • Designation : Technical HelpDesk Coordinator
  • Experience : 6 Months/ Freshers with ITIL Certification Can apply
  • Work Location : Chennai
Job Description:

  • Excellent communication in English (Verbal and written)
  • Multitasking Skills
  • Attention to details
  • Handling email support requests & Queries
  • Handling India and International Clients
  • Follow-up with Cross-Functional teams to solve customer queries
  • Ability to manage and prioritize multiple requests and tasks simultaneously.
  • Willing to work in 24/7 rotational shift operations.
  • Knowledge and awareness in working on any support ticketing tools
  • Knowledge and awareness in working on any phone call management system
  • Knowledge and awareness in Incident management process and ITIL framework
  • Knowledge and awareness in Server hardware, Network switching and routing, Operating system

Qualification :

Any Graduate

Key Skills:
Last Date:

29 January 2016

Note:

Freshers with ITIL Certifications can only apply and candidates with six months of experience can apply . others please ignore this.

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